Return, Refund & Replacement Policy
Last updated: August 2026
At Bhakti Bees, we take care to ensure that every order is prepared and delivered in good condition. If your product arrives damaged or defective, we’re here to help.
Damaged or Defective Products
If you receive a product that is damaged or has a manufacturing or printing defect, please contact us through our Contact Us page as soon as possible after delivery.
To help us resolve the issue quickly, please provide:
* Your order number
* A description of the issue
* Clear photographs of the product showing the damage or defect
* Photographs of the packaging, where relevant
Please keep the product and its original packaging until your request has been reviewed.
Replacement
Where a product is confirmed to be defective or damaged, Bhakti Bees may offer a replacement at no additional product or shipping cost, subject to availability.
The replacement will generally be for the same product and size originally ordered.
Refund
If a replacement is not available or appropriate, Bhakti Bees may offer a refund for the eligible product.
Approved refunds will be processed using the applicable payment method or another appropriate method, depending on the circumstances of the order.
The time taken for the refund to appear in your account may vary depending on your payment provider or bank.
Eligibility
A return, replacement, or refund request is applicable only where the product is determined to have been damaged or defective.
Products that are delivered correctly and are free from defects are not eligible for return or exchange due to:
* Change of mind
* Colour preference
* Design preference
* Incorrect size selected by the customer
* Other reasons unrelated to product damage or defect
Please check the size information provided on the product page carefully before placing your order.
Damaged During Delivery
If your product is damaged during delivery, please contact us as soon as possible with photographs of the product and packaging.
We will review the issue and provide an appropriate resolution in accordance with this policy.
Review of Requests
Every return, replacement, or refund request is reviewed individually to determine whether the product qualifies under this policy.
Bhakti Bees reserves the right to request additional information or photographs where necessary to assess a claim.
Contact Us
To report a damaged or defective product, please visit our Contact Us page and provide your order number and details of the issue.
We’ll do our best to resolve eligible issues fairly and promptly.
Bhakti Bees
Wear Your Devotion.